Case Study

Fortune 25 Enterprise

How a leader in eCommerce and business services transformed employee retention through behavioral intelligence.

0.0%avg. attrition reduction
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“ActionLogics transformed how we approach people engagement — moving us from reactive to proactive behavioral intelligence at scale.”

Fortune 25 HR Executive

Background

A Fortune 25 leader in eCommerce and business services with a large hourly workforce. High employee turnover driven by competitive market pressure and a reactive approach to talent management that could not address attrition at its root causes.

Challenge

Shift from reactive to proactive talent management. Traditional approaches — exit interviews, engagement surveys, compensation adjustments — were too slow and too generic to address individual behavioral drivers of attrition.

The Journey

From Reactive to Proactive

1

Discovery

Identified high hourly employee turnover as the primary challenge. Competitive market pressure and reactive talent management were compounding attrition.

2

Integration

ActionLogics deployed alongside existing HR systems — no rip-and-replace. Behavioral intelligence layer connected via API to existing HRIS infrastructure.

3

Activation

Personalized nudges began reaching employees through the ActionLogics PWA. AI-driven archetype classification ensured each individual received contextually relevant interventions.

4

Optimization

Continuous learning loop activated. The SoNaR model tracked belonging across domains, layers, and positive affect. Each response enriched the behavioral profile.

5

Results

Sustained attrition reduction measured over multiple quarters. Transition from reactive to outcome-oriented talent management with measurable ROI.

The Solution

Behavioral Intelligence at Scale

ActionLogics deployed its behavioral intelligence platform alongside the organization's existing HR systems. The platform combined AI-driven personalization, evidence-based behavioral science (SCARF, SDT), and game theory to deliver targeted nudges that addressed the root causes of attrition — expectation gaps, belonging deficits, and disengagement patterns — before they became exits.

The SoNaR model tracked belonging across multiple dimensions, while the continuous intelligence loop (Signals → Nudges → Results) ensured every interaction made the system smarter.

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